Employee Satisfaction Survey
Survey Objective
In alignment with the Company’s commitment to sound corporate governance, sustainable development, and stakeholder engagement, the Employee Satisfaction Survey was conducted to systematically assess employees’ perceptions of key aspects of the workplace. The insights derived from this survey serve as an important reference for management in formulating improvement initiatives and enhancing organizational effectiveness over the long term.
Survey Design and Methodology
Survey Period
December 16, 2025 to December 31, 2025.
Participation and Response Rate
The survey was distributed to all employees of the Company, with a total of 96 questionnaires issued. A total of 68 valid responses were collected, representing a response rate of 71%, which reflects a high level of employee participation and engagement.
Key Findings
Based on the aggregated survey results, the average satisfaction scores across the nine dimensions were as follows:
Management Review and Improvement Initiatives
The survey results indicate that all dimensions achieved an average score above 4.0, demonstrating that employees generally hold a positive view of the Company’s current operating environment. Notably, Work Capability, Collaboration, Compensation, and Employer Branding received comparatively higher scores, reflecting the Company’s established strengths in operational support, teamwork, remuneration practices, and corporate image. Nevertheless, Leadership and Sustainability exhibited relatively lower scores when compared with other dimensions, indicating areas with potential for further enhancement. In response, the Company plans to strengthen leadership effectiveness and communication through structured management training programs, enhanced feedback mechanisms, and increased cross-functional collaboration. These initiatives are intended to improve decision-making transparency, reinforce mutual trust, and foster a more inclusive management culture. With respect to Sustainability, the Company will continue to advance its ESG strategies and long-term development roadmap. Efforts will focus on strengthening internal communication, promoting employee awareness, and encouraging participation in sustainability-related initiatives, thereby ensuring that employees have a clear understanding of the Company’s long-term vision and commitment to sustainable value creation. By building upon existing strengths and implementing targeted improvement measures, the Company aims to further enhance overall employee engagement, reinforce organizational resilience, and support stable and sustainable growth in the long term.
In alignment with the Company’s commitment to sound corporate governance, sustainable development, and stakeholder engagement, the Employee Satisfaction Survey was conducted to systematically assess employees’ perceptions of key aspects of the workplace. The insights derived from this survey serve as an important reference for management in formulating improvement initiatives and enhancing organizational effectiveness over the long term.
Survey Design and Methodology
- The survey adopted a standardized questionnaire framework developed by 104 Corporation and covered nine key dimensions relevant to organizational performance and sustainability, including : Work Capability, Leadership, Collaboration, Development, Corporate Culture, Employer Branding, Compensation, Sustainability, and Employee Engagement.
- Responses were measured using a six-point Likert scale as outlined below:
Strongly Agree (6)、Agree (5)、Somewhat Agree (4)、Somewhat Disagree (3)、Disagree (2)、Strongly Disagree (1)
Survey Period
December 16, 2025 to December 31, 2025.
Participation and Response Rate
The survey was distributed to all employees of the Company, with a total of 96 questionnaires issued. A total of 68 valid responses were collected, representing a response rate of 71%, which reflects a high level of employee participation and engagement.
Key Findings
Based on the aggregated survey results, the average satisfaction scores across the nine dimensions were as follows:
| Dimension | Work Capability | Leadership | Collaboration | Development | Corporate Culture | Employer Branding | Compensation | Sustainability | Employee Engagement |
|---|---|---|---|---|---|---|---|---|---|
| Average Score | 4.30 | 4.04 | 4.30 | 4.22 | 4.27 | 4.28 | 4.29 | 4.21 | 4.28 |
Management Review and Improvement Initiatives
The survey results indicate that all dimensions achieved an average score above 4.0, demonstrating that employees generally hold a positive view of the Company’s current operating environment. Notably, Work Capability, Collaboration, Compensation, and Employer Branding received comparatively higher scores, reflecting the Company’s established strengths in operational support, teamwork, remuneration practices, and corporate image. Nevertheless, Leadership and Sustainability exhibited relatively lower scores when compared with other dimensions, indicating areas with potential for further enhancement. In response, the Company plans to strengthen leadership effectiveness and communication through structured management training programs, enhanced feedback mechanisms, and increased cross-functional collaboration. These initiatives are intended to improve decision-making transparency, reinforce mutual trust, and foster a more inclusive management culture. With respect to Sustainability, the Company will continue to advance its ESG strategies and long-term development roadmap. Efforts will focus on strengthening internal communication, promoting employee awareness, and encouraging participation in sustainability-related initiatives, thereby ensuring that employees have a clear understanding of the Company’s long-term vision and commitment to sustainable value creation. By building upon existing strengths and implementing targeted improvement measures, the Company aims to further enhance overall employee engagement, reinforce organizational resilience, and support stable and sustainable growth in the long term.
Investor Relations
E-mail：[email protected]
Tel： +886-3-563-5818
Address：No.6, Duxing 1st Rd., East Dist., Hsinchu City, Taiwan
Securities Agent
MasterLink Securities Corporation
Tel : +886-2-2768-6668
Fax : +886-2-2768-8778
Address：B1, No.35, Ln.11, Guangfu N.Rd., Songshan Dist., Taipei City, Taiwan